Frequently Asked Questions

Products

MTM.Design specializes in Made-to-Measure garments — personalized pieces designed to each client’s exact measurements and preferences.
Our range includes:
- Tailoring: Suits, jackets, trousers, waistcoats, and eveningwear.
- Shirts: From business classics to relaxed casual styles.
- Outerwear: Raincoats, trench coats, quilted jackets, and hybrid pieces.
- Casualwear: Jeans, knitwear, T-shirts, polos, and more.
- Women’s items: Elegant custom-made garments for the female silhouette.
  
  Each product emphasizes fit, craftsmanship, and personalization to create a truly bespoke experience.
Our products are crafted in China, Romania, and Thailand, through a carefully selected network of specialized manufacturers who share our commitment to quality and precision.
Our production ecosystem evolves as we grow — integrating new partners to enhance our range and meet our clients’ needs.
Absolutely. Every MTM.Design garment is made-to-measure and offers a wide range of customization options — from fabrics and linings to buttons, trims, and details. Our goal is to ensure each piece reflects the client’s individual taste, fit, and lifestyle.
Production times vary by category and factory:
- Suits, jackets, trousers, waistcoats (China): ~10 days
- Shirts (China): ~7 days
- Outerwear, jeans, and 5-pocket models (Romania): ~15 days
Our Chinese partners operate six days a week to ensure consistent turnaround times.

Yes. MTM.Design orders and manages fabrics directly through the platform, working with an international network of mills and distributors. You don’t need to place fabric orders yourself — our centralized process simplifies tracking, improves efficiency, and reduces shipping costs.
You can track every step of your orders directly through the MTM.Design platform, from production to shipment and delivery.
All order data, fabric details, and delivery updates are centralized for full transparency.
Yes. We ship globally, partnering with reliable logistics providers to ensure timely, cost-effective, and transparent deliveries to all our retail partners.
Yes — we provide onboarding sessions, platform training, and continuous support for retail teams.
Our goal is to help your staff confidently manage orders, serve clients, and maximize the platform’s potential.

We use a CMT (Cut, Make & Trim) pricing model rather than a landed price structure.
This means total cost =
1. CMT cost (production and craftsmanship)
2. Fabric consumption (depending on stock fabrics or cut lengths)
3. Shipping cost (based on weight, volume, and value)
This transparent model gives brands greater control over margins and pricing strategy.
CMT rates vary depending on brand performance, volume, and production needs. Our sales team reviews each partnership to provide the most competitive and sustainable pricing for your business.

We’re an independent technology platform built for retailers, not factories. Our system connects you directly with a curated network of manufacturers and suppliers, ensuring efficiency, transparency, and scalability.
Your data is secure, private, and fully owned by you. We do not share or sell client information to third parties.
If you choose to leave, you can take all your data with you — we value transparency and trust above all.
Yes. We provide digital marketing assets, lookbooks, and in-store materials to help you showcase the MTM offering effectively and maintain brand consistency.